Latest in AI
Microsoft Copilot Is Leaving Smart TVs: What LG's Shutdown Notice Says
An on-screen LG notice points to a 2026 shutdown, but the exact date and device-by-device impact remain unclear.
Microsoft is ending Copilot functionality on TVs during 2026, according to an LG service notice reported by Windows Central on October 28. The notice covers Copilot-related TV features, but does not provide an exact shutdown date. It is not an announcement that Microsoft is shutting down Copilot everywhere.
For TV owners, the useful distinction is between losing one connected service and losing the television's wider functionality. The available notice supports the first conclusion, not the second.
What LG's Copilot termination notice confirms
Windows Central's Zac Bowden reported the notice from his own LG TV. The accompanying photograph of LG's notification says Microsoft has decided to end Copilot functionality across TVs and that the LG feature may stop working shortly.
The notification lists discontinuation during 2026, with the specific date dependent on Microsoft's timeline. Its scope names Copilot-related features in Voice Search, AI Concierge and the app list. The notice is dated October 28.
That is narrower evidence than a detailed retirement bulletin listing every model, country and replacement option. The notice refers to all TVs, but the directly observed device is an LG TV. It does not establish an identical removal schedule for every manufacturer's products.
What changes from LG's earlier AI Search integration
LG's October 2025 webOS 25 announcement described Copilot as extending AI Search beyond questions about content on streaming platforms. It also listed AI Concierge, AI Chatbot, Google Cast and picture-personalization features separately.
That separation matters now. Removing Copilot is not the same as removing every feature labelled AI. The new notice identifies the Copilot-related portions of the experience. It does not say that all voice controls, picture processing or other webOS features are being retired.
Owners should use the notice for their particular television as the starting point, rather than assume that another model's menu or timing will match. The evidence available so far does not justify a universal set of removal instructions or a promise that another assistant will replace Copilot automatically.
What the shutdown does not explain
The notification does not publish usage figures, describe a commercial dispute or explain Microsoft's reason for ending TV support. Those gaps should remain gaps. A service retirement alone cannot establish that nobody used it or that every household disliked it.
It also does not provide a final service date beyond the 2026 window. Reporting a specific day would create certainty that the notice itself does not offer.
For hardware buyers, this is a practical reminder that a connected assistant has a different support dependency from the screen or processor. A feature can depend on a service operated by a company other than the television manufacturer. Its lifespan therefore needs its own explanation, even when it appears in the same settings menu as built-in functions.
The product lesson is straightforward: an AI integration needs a clear exit path as well as a launch story. Customers should be able to understand what disappears, what remains and whether anything replaces it without having to reconstruct those answers from a disappearing menu item.
I’m Paras. I work at the intersection of AI, engineering and distribution.
I help technical teams explain product launches and changes clearly, including the limits customers need to understand.